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FAQS

Frequently Asked Questions

  • How can I book a room?
    Just check the availability using the online reservation system, select the type of room required and fill out the booking form. You will receive by return a confirmation of your booking by e-mail.

  • What time is check in and check out?            
    Check-in: 14h00 and check-out: 12h00.

  • Can I leave the room late?
    Yes, with extra charge. Depends on availability.

  • Can I choose the type of bed in my room? (Large bed – two beds)
    Yes, please precise it when you make your booking. Depends on availability. 

  • Do the rooms have a balcony or terrace? Can I reserve one?
    Some have balcony or terrace. Depends on availability. Are there non-smoking rooms? All the rooms are non-smoking.

  • How many storeys does the building have? Is there a lift?
    There are 6 storeys and a lift.

  • Is there air conditioning in the rooms?
    Yes.

  • Is your hotel adapted for the handicapped? No. Can you keep my luggage when I leave the room?
    Yes.

  • Is there a safe place to park my car? How much does it cost?
    At the Public Parking François 1er, rue François 1er 75008, 23€/day (indicative rate).

  • Does the hotel have an Internet or e-mail terminal for guests?
    Yes, in the lobby.

  • Do you have high-speed Internet in the room for my portable computer? Is it wireless?
    Yes, free Wifi.

  • Do you have a quiet, romantic room? How can I reserve it?
    The Junior Suite is the most spacious room.

  • What languages are spoken in Reception?
    French, English, Algerian and Spanish.

  • Where may I rent a car?
    The reception will help to find one.

  • We are coming with 1 (or more) child; can we add an extra bed in a double room? What are the other options?
    The extra bed is 50€/night. Child under 12 is free.

  • How far away is the Eiffel Tower?
    At 1.5 km, 20 minutes walk.

  • How far is the Louvre Museum?
    At 2.7 km, 40 minutes walk or 8 minutes by metro.

  • How much does a taxi from the airport cost? How long is it?
    The average rate is 45-50€.

  • How is the district where the hotel is?
    It is a dynamic district offering a large variety of possibilities (business, leisure activities, culture and fashion).

  • I am travelling to assist at an exhibition in Porte de Versailles: Is it easy to go from the hotel?
    Yes, Porte de Versailles is at 30 minutes by metro.

  • How can I cancel my reservation?

    You will receive a confirmation of your booking through e-mail. On this confirmation, you will find your confirmation code and a cancellation code. Keep these codes carefully as you will need them if you want to cancel. To cancel the booking, just log on our website, then in « Rates and Bookings », click on « Track/Cancel Reservation », then just follow the procedure. You can use this system only if you have respected the cancellation policy on your confirmation.

HÔTEL CLARIDGE PARIS ****
37 Rue François 1er - 75008 Paris – France
Phone: +33 (0)1 47 23 54 42 - Fax: +33 (0)1 47 23 08 84 - E-mail: info@h-claridge-bellman.com

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